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Privacy Policy

Last updated: {{date}}

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined below.

1. Information We Collect

a. Personal Information

When you make a purchase, register an account, or contact us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party payment providers)

b. Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address

  • Browser type, device type

  • Pages viewed

  • Cookies and tracking data

  • Referral information (how you reached our site)

c. Optional Information

If you sign up for newsletters, promotions, or surveys, you may provide:

  • Marketing preferences

  • Feedback or survey responses

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and shipping updates

  • Improve website performance and customer experience

  • Respond to customer inquiries

  • Prevent fraud and maintain security

  • Send marketing emails or promotions (with your consent)

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functions (checkout, account login)

  • Improve website analytics

  • Provide personalized content and offers

You can control cookies through your browser settings, but disabling them may affect site functionality.

4. How We Share Your Information

We do not sell your personal information.

We may share data with:

  • Payment processors (to complete transactions)

  • Shipping carriers (to deliver orders)

  • Service providers such as email marketing tools, analytics platforms, and website hosting

  • Legal authorities if required by law or to protect our rights

All third-party partners are required to handle your information securely and responsibly.

5. Data Security

We use technical and administrative measures to protect your information, including:

  • Secure payment processing

  • Encrypted data transmission (SSL)

  • Limited access to personal data

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing emails

  • Control cookie preferences

To exercise any of these rights, contact us at [your business email].

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Maintain your account

  • Comply with legal obligations

After that, information is securely deleted or anonymized.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

9. International Users

If you are accessing our site from outside our operating country, your information may be transferred to and processed in other countries where privacy laws may differ.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

📧 colette@houseofbardi.co.uk

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