Terms & Conditions
Last updated: 21/11/2025
Welcome to our website. These Terms & Conditions govern your use of our online store and the purchase of products from us. By accessing our website or placing an order, you agree to these terms and our Privacy Policy.
1. About Us
Business Name: House of Bardi
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Contact Email: colette@houseofbardi.co.uk
We operate in accordance with the laws of the United Kingdom.
2. Eligibility
To use our website and make purchases, you must be:
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At least 18 years old, or
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Using the site with parental/guardian permission.
3. Consumer Rights (UK)
As a UK consumer, your rights are protected under:
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Consumer Rights Act 2015
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Consumer Contracts Regulations 2013
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Data Protection Act 2018 and UK GDPR
Nothing in these Terms affects your statutory rights.
4. Order Acceptance
Once you place an order, you will receive an email confirming receipt.
Your order is only accepted once we dispatch the item.
We reserve the right to refuse or cancel orders in cases of:
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Pricing errors
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Fraud suspicion
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Stock unavailability
If payment has already been processed, you will receive a full refund.
5. Pricing & Payment
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All prices include VAT (if applicable) and are shown in GBP (£).
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Payment must be made at the time of ordering.
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We accept major UK payment methods such as debit/credit cards, PayPal, etc.
If a pricing error occurs, we are not obligated to supply the product at the incorrect price.
6. Delivery
Delivery terms are governed by our Shipping Policy.
UK Consumer Delivery Guarantee
If we do not deliver within 30 days, you are legally entitled to:
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Cancel the order, and
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Receive a full refund
unless a longer timeframe was agreed at checkout.
Risk passes to you once the goods are delivered.
7. Returns & Refunds (UK Legal Compliance)
Our Refund & Return Policy complies with the Consumer Contracts Regulations, meaning:
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You have a 14-day cooling-off period for most online purchases
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You may cancel your order for any reason within this period
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You then have 14 more days to return the item
Exceptions apply to:
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Customised products
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Perishable goods
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Items unsealed for hygiene reasons (e.g., undergarments)
Refunds must be processed within 14 days of receiving your return.
8. Product Descriptions
We attempt to ensure all descriptions and images are accurate.
However, slight variations may occur, including:
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Colour differences between screens
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Manufacturer updates
This does not affect your rights under the Consumer Rights Act 2015 regarding quality and fitness for purpose.
9. Intellectual Property
All website content, including logos, images, text, and graphics, is owned by us or licensed to us.
You may not reproduce or distribute our content without permission.
10. Limitation of Liability
We are not liable for:
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Indirect or consequential losses
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Loss of income, business, or data
We remain liable for:
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Death or personal injury caused by negligence
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Faulty goods under the Consumer Rights Act
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Fraud or fraudulent misrepresentation
These exclusions apply only to the extent permitted by UK law.
11. Prohibited Use
You must not:
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Use the site for unlawful purposes
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Attempt unauthorised access
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Disrupt the website via malware or harmful activities
12. Data Protection (UK GDPR)
Your personal data is managed in accordance with:
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UK GDPR
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Data Protection Act 2018
See our Privacy Policy for full details on how we collect, use, and store your data.
13. Third-Party Links
We are not responsible for content or policies of external sites we link to.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of England & Wales (or Scotland/Northern Ireland if preferred).
Any disputes will be handled exclusively by the courts of England & Wales unless otherwise agreed.
15. Changes to These Terms
We may update these Terms at any time. Updates are effective immediately upon posting on this page.
16. Contact Us
If you have any questions about these Terms, contact us: